Service Activity & Insights
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Understanding Queue Metrics
PitCrew's Queue Metrics roll up queue activity into the numbers and charts you'll actually use to... -
Understanding Vehicle Queue
PitCrew's Vehicle Queue feature allows users to track vehicles when they enter the lot, before th... -
Using the Traffic Report
The Traffic Report provides clear, data-driven visibility into how vehicles and customers move th... -
Understanding Labor Data
PitCrew tracks labor activity during each service to help managers and teams assess how effective... -
Multi-Day Service Handling
Some services don’t wrap up in a single visit. To give you a clear picture of what’s happening in... -
Exploring the PitCrew Live View Dashboard
The Live View Dashboard is your real-time control center in PitCrew. It displays active bay usage... -
How to Use the Recent Services Page
The Recent Services Page is your go-to spot for tracking all service activity, past and present. ... -
Using the Daily Report
The Daily Report provides a snapshot of service performance for any given day, helping store team... -
Color Indicators: On Target, At Risk, Delayed
PitCrew uses color-coded indicators on dashboards and bay cards to quickly show you how services ... -
Adding Delay Reasons and Notes to a Service
Store Admins can add context to services using Delay Reasons and Notes. Delay Reason is a drop-do... -
Filtering & Exporting Service Records
With the Recent Services Page, you can the filters to narrow down service records to view and exp... -
Understanding Real-Time Bay Cards
Real-Time Bay Cards give you a live, at-a-glance view of what’s happening in each bay so you can ... -
Using the PitCrew Gantt Chart
The PitCrew Gantt chart gives you a clear, visual timeline of every service happening in each bay... -
Understanding PitCrew's KPI Metrics
The KPI (Key Performance Indicator) bar on the Live View dashboard gives you a quick overview of ...