Store Setup & Configuration

Using Occupancy Power Hours Thresholds

Set the thresholds that determine how Occupancy is colored in the Power Hours chart. Values below...

Using Service Volume Power Hours Thresholds

Set the thresholds that determine how Service Volume is colored in the Power Hours chart. Values ...

Enabling Target Queue Wait Time

PitCrew allows users to determine their Target Queue Wait Time. This threshold determines a satis...

Best Practices for Camera Installation

This guide outlines best practices for installing cameras in automotive service bays, queue, and ...

Set Daily Service Targets for Your Store

With PitCrew, you can set a daily service goal to track how your store is performing in real time...

How to Add and Manage Users in PitCrew

PitCrew lets Admins at each level (Store, District, Company) manage who has access to their level...

Setting Store Hours and Holiday Overrides

With PitCrew, you can set standard operating hours and configure exceptions like holidays to ensu...

Managing Bay Thresholds and Settings

Configure service timing thresholds for each bay to define when services are considered "At Risk"...

Enabling Service Duration Filter

Filter out short service events that may result from moving cars between bays. This will remove a...

Setting Maximum Bay Idle Time

The Maximum Bay Idle Time setting defines how long a bay can remain idle between services before ...

Configuring Alerts for At Risk and Delayed Services

Set thresholds and notification rules to trigger alerts when the amount of "At Risk" or "Delayed"...